I tried downloading the MiniTool Partition Wizard and it’s not recognized there either. It doesn’t show up under Disk Management so I can’t try the partition solution that has worked for some people. Trying to eject the drive with the tray icon doesn’t do anything. I tried uninstalling it thru the device manager but that didn’t do anything and just stayed running indefinitely. If I right click the drive to show Properties it will say it is working properly, the driver is updated, but if i click on the Volumes tab it doesn’t recognize anything, and when I click on the Details tab, the Properties window freezes completely as well as the device manager window. ![]() It shows up in Device Manager under disk drives and also shows the WD Drive Management devices. I have a WD My Passport Ultra 260D that’s only about three months old and it stopped being recognized a few days ago, while it was still plugged in. I have searched for and looked through many questions and answers but haven’t found a solution to my issue which seems really specific.
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